IT Deskside Support Technician - Bali (Onsite)

Join Stefanini as a IT Deskside Support Technician in beautiful Bali and play a pivotal role in delivering exceptional IT support to our clients. This onsite position offers you the opportunity to work in a dynamic environment while enjoying the vibrant culture and stunning landscapes of Bali. Based in the heart of Bali, you'll be part of a team that ensures seamless IT operations for our clients across various industries.

As an IT Deskside Support Technician, you'll be the first point of contact for our clients' IT issues, providing immediate assistance and solutions. You'll work closely with our clients' IT teams to ensure their systems are running smoothly, and you'll have the opportunity to develop your skills in a variety of IT environments. This role is perfect for someone looking to make a real impact in the IT world while enjoying the unique beauty and culture of Bali.

📋 Tanggung Jawab Pekerjaan

• Provide immediate and effective support to clients' IT issues, ensuring minimal downtime and maximum productivity.
• Install, configure, and maintain hardware and software, including desktops, laptops, servers, and peripherals.
• Troubleshoot and resolve technical issues, providing clear and concise explanations to clients.
• Monitor and maintain the performance of IT systems, ensuring they meet the required standards.
• Assist in the deployment and management of IT projects, working closely with clients' IT teams.
• Provide training and support to end-users, ensuring they can effectively use the IT systems.
• Keep up-to-date with the latest IT technologies and trends, applying this knowledge to improve our clients' IT operations.
• Ensure the security and integrity of our clients' IT systems, implementing and enforcing best practices.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in IT support or a related field.
• Strong knowledge of IT infrastructure, including hardware, software, and networking.
• Familiarity with Windows and Linux operating systems.
• Experience with IT support tools such as ServiceNow, Jira, or similar.
• Good communication and problem-solving skills.
• Ability to work well under pressure and meet tight deadlines.
• Fluency in English, both written and spoken.
• Bachelor's degree in IT, Computer Science, or a related field.

🛠️ Keahlian

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