Administrative Assistant (Hospitality & Tourism) - Ubud, Bali

Join Pengiklan Anonim, a dynamic player in Bali’s thriving hospitality and tourism sector, as our next Administrative Assistant in the heart of Ubud. This is an exciting opportunity to contribute to the smooth operations of a fast-paced environment while supporting our team in delivering exceptional guest experiences. As part of a vibrant team, you will play a pivotal role in ensuring the seamless day-to-day operations of our hotel, from managing guest check-ins and check-outs to coordinating with various departments to ensure everything runs like clockwork.

Bali, with its rich cultural heritage and stunning landscapes, offers a unique backdrop for your career growth. At Pengiklan Anonim, we are committed to fostering a culture of innovation and excellence. This role is perfect for someone who is passionate about hospitality and tourism, and eager to make a difference in a dynamic and fast-growing industry.

In this role, you will be responsible for a wide range of tasks that are crucial to the smooth functioning of our hotel. You will be the first point of contact for guests, ensuring their needs are met with a smile. Your duties will include managing reservations, coordinating with housekeeping and maintenance teams, handling guest inquiries, and maintaining our property management system. This role offers a fantastic opportunity to develop your administrative skills while contributing to a world-class hospitality experience.

📋 Tanggung Jawab Pekerjaan

• Manage guest check-ins and check-outs, including coordinating with housekeeping and maintenance teams.
• Handle guest inquiries and provide exceptional customer service.
• Maintain and update our property management system (PMS) such as Opera or Guestline.
• Coordinate with various departments to ensure seamless operations.
• Assist in managing reservations and booking requests.
• Prepare and distribute daily reports to the management team.
• Handle administrative tasks such as filing, data entry, and maintaining office records.
• Assist in organizing and coordinating events and meetings within the hotel.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a similar administrative role within the hospitality or tourism industry.
• Proficient in using property management systems (PMS) such as Opera or Guestline.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Familiarity with Microsoft Office Suite (Word, Excel, Outlook).
• Ability to work well under pressure in a fast-paced environment.
• Basic knowledge of local regulations and procedures related to the hospitality industry.
• Fluency in both English and Bahasa Indonesia.

🛠️ Keahlian

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